Privacy policy

Privacy, clearly signalled.

This policy explains how Dusk & Chance approaches privacy when you use our website or make a venue-related enquiry. Dusk & Chance is an Australian late-night restaurant journal and destination for dinner, an atmospheric card lounge, a dedicated card room, poker tables and recurring offline poker evenings. It applies to visitors and to people enquiring about dinner, private dining, the card lounge, card room or hosted in-person sessions. Poker is available only at the physical venue. The aim is to explain information handling in plain language.

01 / collection

Information that may be collected

Details provided in an enquiry

You may choose to provide details when you send an enquiry through the website. This can include a name, contact details and the content of your message, limited to what you decide to share through the relevant form or message. Those details help us understand whether your question concerns dinner, a group or private dining enquiry, the card lounge, card room or a hosted in-person session, and respond in an appropriate context.

Identity details
For example, the name you choose to provide so an enquiry can be understood and addressed.
Reply details
Contact details you provide so a response to your enquiry may be possible.
Enquiry context
The question, preferences or practical context included in your own message.
Website use

Information generated by site use

Using the Dusk & Chance website can create limited technical and usage information needed to operate and improve it. This may include general information about a device or browser, pages viewed and broad site interaction information. These are cautious examples rather than a complete list. The focus is on understanding whether the site is readable, reliable and useful, not on treating a visitor’s browsing as venue content.

Venue-related context

Information connected with physical venue activity is relevant only if you choose to make a related enquiry. Context may concern dinner, private dining, the card lounge, a dedicated card room or hosted in-person sessions. Dusk & Chance offers poker tables and recurring offline poker evenings at the physical venue only; the website does not present online poker or remote participation.

  • Dinner and group or private dining enquiries.
  • Card lounge, card room and hosted in-person session enquiries.
02 / purpose

How information may be used

Responding to venue enquiries

Information may be used to respond to the request you have made and to manage the related conversation. Where you enquire about dinner, private dining, the card lounge, card room or a hosted in-person session, the details you provide can help us understand the requested venue context and arrange an appropriate follow-up where needed. This does not promise a booking confirmation or a particular availability outcome; it simply supports a considered response to your enquiry.

Respond

Use the information in your message to address the question or request you have sent.

Understand

Read the venue context you choose to include so the enquiry can be considered appropriately.

Follow up

Continue the related conversation where a response or further practical detail is needed.

Operating and improving the site

Technical information may be used to keep the website working, understand general use and improve its usefulness. In practical terms, this can help with readability, navigation, reliability and the relevance of journal information. It is not described here as behavioural advertising or personalisation.

03 / sharing

Sharing and service support

When another party may assist

01

Website operation

Technical assistance may be involved where reasonably necessary to support the operation, maintenance or reliability of the website and its functions.

02

Enquiry support

Assistance may be involved where reasonably necessary to help receive, understand or respond to a venue-related enquiry in the context you have provided.

03

Legal or safety requirements

Information may be handled if reasonably necessary to address an applicable legal requirement, protect safety or respond to a legitimate issue requiring attention.

04 / technologies

Cookies and site technologies

05 / care

Retention and protection

Keeping information

Information should be kept only for as long as reasonably needed for the purpose for which it was collected or as otherwise required. No exact retention periods are set out here. The practical principle is to keep useful records only where they remain relevant to responding to an enquiry, maintaining appropriate records or meeting applicable requirements.

  • Responding to an enquiry and its related conversation.
  • Maintaining records that remain reasonably useful.
  • Meeting applicable requirements where they arise.
Reasonable steps

Protecting information

Dusk & Chance should take reasonable steps and use appropriate safeguards to protect information in the context in which it is handled. No specific security controls, storage locations or certifications are claimed here. As with any website, no transmission or storage method can be described as entirely risk-free, so this is a measured approach rather than an absolute security guarantee.

06 / your route

Your choices and policy changes

Privacy choices and requests

You may seek to understand, access, correct or raise a concern about personal information connected with your use of the site or an enquiry. These are practical, plain-language pathways rather than jurisdiction-specific guarantees. A request may need to be considered in its context, and this policy does not state that every request can be fulfilled in every circumstance. Identifying your question as privacy-related helps it be understood in the right context.

Understand

Ask for a clearer explanation of how information connected with your visit or enquiry may be handled.

Access

Seek access to personal information connected with you where an access request is appropriate.

Correct

Raise a concern if you believe relevant personal information may be inaccurate or incomplete.

Concern

Raise a privacy concern about information connected with the website or a venue-related enquiry.

How to raise a privacy question

The appropriate route for a privacy question is the website’s existing contact pathway. When using it, identify your request as privacy-related and provide only the context needed to explain the question. No contact details are repeated on this page.

Go to Contact Us for a privacy-related question →

Changes to this policy

This policy may be revised when website or venue practices change. No update date or version number is shown because none has been supplied. Please revisit this page when you need the current wording about Dusk & Chance’s privacy approach.